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If you would like the handbook in another format, please contact: Joseph Wengraf, Assistant Registrar (Quality and Governance) 


Chapter A – Introduction


Chapter B – Reporting & management structures


Chapter C – Programme design, approval and validation


Chapter D – Programme monitoring, amendment, revalidation & closure


Chapter E – Assessment


Chapter F – External examining

 


Chapter G – Admissions, recruitment & widening access


Chapter H – Student complaints, academic appeals & disciplinary procedures

Download Chapter H

Appendices:

Chapter H appendix 1: Notes on the Conduct of a Complaints Review Hearing
Chapter H appendix 2: Complaints – Guidance for Students
Chapter H appendix 3: Harassment and Sexual Misconduct Policy
Chapter H appendix 4: Summary Complaint Procedure
Chapter H appendix 5: Formal Complaint Form
Chapter H appendix 6: Review of Complaint Form
Chapter H appendix 7: Academic Appeal Form
Chapter H appendix 8: Review of Academic Appeal Outcome
Chapter H appendix 9: Disciplinary Complaint Form


Chapter I – Collaborative partnerships